Three options arise when designing a Chatbot:
- AIML: It is possible to use the Artificial Intelligence Markup Language (AIML) to create and maintain the conversation elements of a Chatbot. The AIML is an extension of XML. Overall, this is a list of questions/answers by categories.
- NLP/NLU: These technologies (Natural language Processing-NLP, Natural language Understanding-NLU) analyzes and breaks down language into entities, intentions, actions and contexts.
- Machine learning: Why not design your own NLP/NLU system through the learning machine? The big question to ask: retrieval based model or Generative model?
